Shipping Policy

Processing Time: Orders are typically processed within 12-24 hours from the time they are placed. During peak seasons or promotional periods, processing times may be slightly longer.

Order Delivery: shipping charges are calculated at checkout. Delivery takes 7-11 days.

Shipping Methods: We offer standard shipping for all orders within Canada. Delivery times may vary depending on your location and the shipping carrier. Please refer to the estimated delivery times provided during checkout for more information.

Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. Rates will be displayed during the checkout process before you complete your purchase.

International Shipping: At this time, we only offer shipping within Canada. We do not offer international shipping.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order online.

Shipping Delays: While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or public holidays. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately at [Contact Email]. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions: Some products may be subject to shipping restrictions or regulations due to their size, weight, or contents. We reserve the right to refuse orders or adjust shipping methods for such products as necessary.

Contact Us: If you have any questions or concerns about our shipping policy, please contact us at storemartcan@gmail.com